Social Media for Professional Service Firms
Projects
Creating Engaging Social Media Campaigns to Drive Brand Awareness
Challenge
As a professional services firm, we faced the daunting task of increasing brand awareness and engaging with audiences in a competitive marketplace. We needed to find innovative methods to make our brand stand out and connect with our audience on a personal level, particularly during the high-pressure busy season for accounting and tax professionals.
Solution
By appointing a forward-thinking, creative individual as our digital marketing manager, we reshaped our approach to social media. She spearheaded creative initiatives, including leveraging “hashtag campaigns” to humanize our brand and showcase the personalities behind our firm. These campaigns added a touch of humor and relatability, making our brand more accessible and engaging to the marketplace.
Outcome
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- Humorous hashtag campaigns
- Engaging employees
- Showcasing our employees
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Through these efforts, our firm achieved remarkable results, increasing our social profile 1000-fold. The hashtag campaigns resonated with our audience, humanizing and bringing our brand to life, solidifying the essential role of social media in building and engaging meaningful audience connections.
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Social media can be done well for accounting firms, engaging with our audience by humanizing our employees and utilizing a touch of humor.
This case study was produced by Jennifer Farrington in her CMO position at Mazars USA LLP. Images and tagline Copyright ©
by Mazars USA LLP. Further reproduction prohibited. All rights reserved.