{"id":987525878,"date":"2025-05-16T16:34:12","date_gmt":"2025-05-16T16:34:12","guid":{"rendered":"https:\/\/yourmarketer.com\/divi\/?post_type=project&#038;p=987525878"},"modified":"2025-05-16T20:21:34","modified_gmt":"2025-05-16T20:21:34","slug":"connecting-employees-through-digital-communications","status":"publish","type":"project","link":"https:\/\/yourmarketer.com\/divi\/project\/connecting-employees-through-digital-communications\/","title":{"rendered":"Connecting Employees Through Digital Communications"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;||0px||false|false&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;-10vw&#8221; box_shadow_color=&#8221;#FFFFFF&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;4px||4px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Work Sans|600|||||||&#8221; header_2_text_color=&#8221;#3C3C3C&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;||-5px|||&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_line_height_tablet=&#8221;1.2em&#8221; header_2_line_height_phone=&#8221;1.3em&#8221; header_2_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Connecting Employees Through Digital Communications<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#696B6D&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;320px&#8221; module_alignment=&#8221;right&#8221; height=&#8221;2px&#8221; custom_margin=&#8221;||20px||false|false&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Actor|700||on|||||&#8221; text_text_color=&#8221;#0073CF&#8221; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;1px&#8221; header_font=&#8221;||||||||&#8221; header_6_font=&#8221;Roboto Condensed|||on|||||&#8221; header_6_text_color=&#8221;#0073CF&#8221; header_6_font_size=&#8221;18px&#8221; header_6_letter_spacing=&#8221;1px&#8221; header_6_line_height=&#8221;1.2em&#8221; max_width=&#8221;320px&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_6_font_size_tablet=&#8221;16px&#8221; header_6_font_size_phone=&#8221;14px&#8221; header_6_font_size_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;&#8221; module_alignment_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\">Projects<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;43px||30px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/yourmarketer.com\/divi\/wp-content\/uploads\/2025\/05\/Insite-Home.png&#8221; alt=&#8221;Employee Communications&#8221; title_text=&#8221;Employee Communications&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;5fc9d894-1ff8-4a4d-85ce-a3aa8c1fdea2&#8243; custom_margin=&#8221;-4px|||||&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#696B6D&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;12px||23px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;13px||12px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Work Sans|600|||||||&#8221; text_text_color=&#8221;#2d2c2c&#8221; text_font_size=&#8221;26px&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;1.1em&#8221; header_2_font=&#8221;Actor||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;4px|0px|4px|0px|true|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Connecting Employees Using Digital Communication<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;33px|||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Archivo|600||on|||||&#8221; text_text_color=&#8221;#0073CF&#8221; text_font_size=&#8221;22px&#8221; text_letter_spacing=&#8221;1px&#8221; header_4_font=&#8221;Actor|700|||||||&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#0073CF&#8221; header_4_font_size=&#8221;24px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.1em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Challenge<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#2c2c2c&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.9em&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Creating a centralized communication platform that effectively served employees&#8217; needs was a significant undertaking. Understanding the critical importance of this task, we immediately set up a task force to uncover the underlying issues with employee disengagement and to find areas for improvement. The organization lacked a system that provided critical, accessible, and helpful information in one cohesive location. Additionally, engaging employees to adopt and actively use such a platform presented another layer of complexity.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-16px|auto||auto||&#8221; custom_padding=&#8221;15px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#696B6D&#8221; divider_style=&#8221;dotted&#8221; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;1px|1px|1px|1px|false|false&#8221; custom_padding=&#8221;1px|1px|1px|1px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;9px||14px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Archivo|600||on|||||&#8221; text_text_color=&#8221;#0073CF&#8221; text_font_size=&#8221;22px&#8221; text_letter_spacing=&#8221;1px&#8221; header_4_font=&#8221;Actor|700|||||||&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#0073CF&#8221; header_4_font_size=&#8221;24px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.1em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Solution<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#2c2c2c&#8221; text_line_height=&#8221;1.9em&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"text-body font-regular leading-[24px] pt-[9px] pb-[2px]\" dir=\"ltr\"><span>A three-step communication plan was implemented over a 12-month time-period. Step one included <\/span>revamping the monthly interactive internal newsletter, <i><em class=\"italic\">The Insider<\/em><\/i>, contained local content relevant to each of the offices. Printed copies were left at gathering spots and in the break rooms for those who still prefer to read hard copies. Step two involved i<span>nstalling television sets into each break room in every office around the country, with weekly slides rotating through important information and announcements for employees reinforcing management messages as well as celebrating employee achievements, collaborations and wins.\u00a0<\/span><\/p>\n<p class=\"text-body font-regular leading-[24px] pt-[9px] pb-[2px]\" dir=\"ltr\"><span>The third step initiated the development of an intranet from scratch, incorporating employee feedback at every stage. A naming competition encouraged participation and a sense of ownership, while surveys solicited suggestions on the types of information employees found essential. This collaborative approach led to the launch of <\/span><i><em class=\"italic\">InSite<\/em><\/i><span>, a user-driven portal designed to prioritize accessibility and utility.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#696B6D&#8221; divider_style=&#8221;dotted&#8221; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;1px|1px|1px|1px|false|false&#8221; custom_padding=&#8221;1px|1px|1px|1px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;10px||15px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Archivo|600||on|||||&#8221; text_text_color=&#8221;#0073CF&#8221; text_font_size=&#8221;22px&#8221; text_letter_spacing=&#8221;1px&#8221; header_4_font=&#8221;Actor|700|||||||&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#0073CF&#8221; header_4_font_size=&#8221;24px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;||12px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Outcome<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;13px&#8221; text_line_height=&#8221;1.8em&#8221; ul_font=&#8221;Open Sans||||||||&#8221; ul_text_align=&#8221;left&#8221; custom_margin=&#8221;-7px||10px||false|false&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li value=\"1\" class=\"text-body font-regular leading-[24px] my-[5px] [&amp;&gt;ol]:!pt-0 [&amp;&gt;ol]:!pb-0 [&amp;&gt;ul]:!pt-0 [&amp;&gt;ul]:!pb-0\">Employee communication plan<\/li>\n<li value=\"1\" class=\"text-body font-regular leading-[24px] my-[5px] [&amp;&gt;ol]:!pt-0 [&amp;&gt;ol]:!pb-0 [&amp;&gt;ul]:!pt-0 [&amp;&gt;ul]:!pb-0\">Interactive newsletter<\/li>\n<li value=\"1\" class=\"text-body font-regular leading-[24px] my-[5px] [&amp;&gt;ol]:!pt-0 [&amp;&gt;ol]:!pb-0 [&amp;&gt;ul]:!pt-0 [&amp;&gt;ul]:!pb-0\">Video slide communications<\/li>\n<li value=\"1\" class=\"text-body font-regular leading-[24px] my-[5px] [&amp;&gt;ol]:!pt-0 [&amp;&gt;ol]:!pb-0 [&amp;&gt;ul]:!pt-0 [&amp;&gt;ul]:!pb-0\">Company intranet portal<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#2c2c2c&#8221; text_line_height=&#8221;1.9em&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>The results were immediate and impactful. Within the first two weeks of <\/span><i><em class=\"italic\">InSite<\/em><\/i><span>\u2019s launch, 73% of employees were online and actively participating. Over time, engagement has grown to include over 95% of the workforce, with sustained increases in usage. The platform evolved based on employee input, ensuring it remains relevant and effective in meeting their needs. Employees became more engaged in company activities and the culture.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|-1px|auto||&#8221; custom_padding=&#8221;20px|10%|20px|10%|true|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;48px|0%|48px|0%|true|true&#8221; border_style_all=&#8221;dotted&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#696B6D&#8221; border_color_bottom=&#8221;#696B6D&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Candal||||||||&#8221; text_text_color=&#8221;#6AADE4&#8243; text_font_size=&#8221;100px&#8221; text_line_height=&#8221;0.6em&#8221; header_4_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||0px|||&#8221; custom_padding=&#8221;||0px|||&#8221; text_font_size_tablet=&#8221;80px&#8221; text_font_size_phone=&#8221;60px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; header_4_font_size_tablet=&#8221;&#8221; header_4_font_size_phone=&#8221;15px&#8221; header_4_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\u201c<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans|500|||||||&#8221; text_text_color=&#8221;#696B6D&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.6em&#8221; header_4_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||4px|||&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; header_4_font_size_tablet=&#8221;&#8221; header_4_font_size_phone=&#8221;15px&#8221; header_4_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{%22gcid-07793a88-d70a-4a72-8f86-96afcdc37444%22:%91%93}&#8221;]<\/p>\n<p class=\"text-body font-regular leading-[24px] pt-[9px] pb-[2px]\" dir=\"ltr\"><span>Developing a comprehensive internal communications program to engage employees no matter how they choose to digest their news is critical to enhancing company culture.<\/span><\/p>\n<h6 class=\"text-body font-regular leading-[24px] pt-[9px] pb-[2px]\" dir=\"ltr\"><\/h6>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;11px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><em>This case study was produced by Jennifer Farrington in her CMO position at Mazars USA LLP. Images and tagline Copyright\u00a0<code><span class=\"copyright\">\u00a9<\/span><\/code>by Mazars USA LLP. Further reproduction prohibited. 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